Who do I contact if I have additional questions about an AVACEN device?
The best way to have your questions answered is to call NuLife Ventures at (800) 398-9842 or send an email to NuLife Ventures.
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What else should I know about the AVACEN device?
For more details on contraindications, warnings and precautions view the AVACEN 100 User Guide.
Are the AVACEN devices CE Marked?
The AVACEN 100 and PRO, sold only in the United States, are not CE marked; however, the 100-E and Pro-E family of devices are CE marked as conforming with health, safety and environmental protection standards for products sold within the European Economic Area (EEA).
Are the AVACEN 100 and the AVACEN Pro devices FDA 510(k) Cleared?
The AVACEN 100 and Pro are Class II Medical Device cleared by the US Food & Drug Administration. They are sold only in the United States as heat therapy system indicated for the temporary relief of minor muscle, joint pain and stiffness; the temporary relief of joint pain associated with arthritis, muscle spasms, minor strains and minor sprains; muscular…
What if I want to return the device?
For Return Merchandise Authorization (RMA), please call (800) 398-9842 or send an email to NuLife Ventures.
How long will the mitt last?
One mitt should last a single user 2-3 months under normal twice-daily use. The package of 25 mitts that arrives with the AVACEN 100 and 100-E can last one user up to 4 years (or 2 years for two users). Note: Mitts should not be shared and only be reused by the same person.
Is there a trial period?
Yes, retail customers enjoy a 30-day unconditional money-back guarantee.
What is the warranty for the AVACEN device?
The AVACEN 100 includes a 3-Year Warranty. The AVACEN PRO Commercial Device includes a 3-Year Warranty. The AVACEN 100-E Package includes a 3-Year Warranty. The AVACEN PRO-E Commercial Device includes a 3-Year Warranty.
Are financing options available when buying an AVACEN device?
Yes, for AVACEN 100 and PRO series devices only. If you are a U.S. customer, when completing your purchase, check “Get Financing”. You will then be required to fill out a short credit application. In many cases approval can take as little as a few minutes. As with any credit offers, terms and conditions apply. Unfortunately, financing is not…
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The statements (appearing on this website) have not been evaluated by the Food and Drug Administration. NuLife products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, on medication, have a medical condition, or beginning a weight control system, consult your physician before using NuLife products. *The testimonials presented apply only to the individuals depicted, cannot be guaranteed, and should not be considered typical.
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